The Payments Pulse - September Issue

Welcome to the latest issue of The Payments Pulse, where we’ll explore new features, dive into real-life stories from creators navigating payment disputes, and share tips on using AI for content creation.

NEW FEATURES

Dispute Dashboard: We've launched the new Dispute Dashboard for Kajabi Payments. This simplifies the management of payment disputes by providing detailed insights, enabling direct responses from the dashboard, and offering clear progress tracking.

Kajabi Cart (Beta) Updates: Thanks to valuable feedback from our testers, we’ve added new features to Kajabi Cart (Beta), including detailed cart reports over time and new automation capabilities with Zapier and webhooks. Want to see how these updates can transform the way you sell? Apply here to join our beta.

See All Product Updates →

IN REAL LIFE: NAVIGATING PAYMENT DISPUTES

Dealing with payment disputes is tough, especially if you’re creating and selling digital products. It often feels like the odds are against you. That’s why we rolled out the Dispute Dashboard in Kajabi Payments—to give you a fair shot at managing and resolving these issues, so you can protect your hard-earned money and your products.

Check out these stories from Heroes who’ve been there:

We’re always looking for ways to better protect your operations. More improvements are on the way. Have your own story or suggestions? Tell us about it here and help us shape the future of secure transactions.


 

HERO HIGHLIGHT

This Women's History Month, we're excited to feature Carrie Lupoli, a certified nutritionist and behavior specialist who turned her expertise into Disruptive Nutrition, a 7-figure coaching community focused on women’s health. Additionally, through her second venture, PFC3, she mentors a broad spectrum of health professionals, leveraging her successful coaching approach to inspire substantial growth and change. Listen to the Diet Disruptors podcast here.

Her advice to other creators: 

"In a world full of automations and AI-driven interactions, real human connection is more valuable than ever. People are tired of generic, bot-generated replies—they crave authenticity. Take the time to personally respond to DMs and emails whenever possible. A real conversation builds trust, deepens relationships, and turns followers into loyal customers. Automation might get their attention, but your personal touch is what keeps them engaged."

We also celebrate Jilly Blankenship, a pediatric nurse and lactation consultant who launched Baby Sleep Made SimpleHer venture not only supports over 100,000 families in finding restful sleep but also stands as a testament to the role women play in innovating and leading in the business landscape.

Her tip for fellow creators: 

"Just get started! You never know how many people you can help or lives you can change (including your own) unless you put yourself out there and share your knowledge. Plus, Kajabi makes it easy by taking away all the tech overwhelm and confusion."

See More Creator Stories →

 

IMPROVE YOUR CONTENT CREATION WITH AI 

Learn how to use AI effectively to speed up your content creation process.

  1. Define the AI's Role: Tell the AI whether to act as a copywriter, marketer, etc., so it understands exactly what you need.
  2. Be Specific: Clearly describe your task and its purpose to get content that truly fits your requirements.
  3. Choose Your Style: Decide on the tone and format (like a list or full paragraphs) to make sure the AI’s output matches your brand’s voice.

Check out the full webinar on AI Driven Content Creation for more tips.

 

HELLO EUROPE! KAJABI PAYMENTS WILL SIMPLIFY YOUR SALES TAX

Kajabi Payments will be available in 20 European countries soon. Manage sales tax easily with our exclusive tool. Discover our "Digital Products Sales Tax: A Guide for Content Creators" guide to get detailed insights, check out our quick Loom video for a step-by-step tutorial, and explore additional VAT resources with Quaderno.


 

IN CASE YOU MISSED IT


 

Didn't catch our February issue? Check it out here.