Welcome to the November issue!
Since this is the month for giving thanks, we wanted to share our gratitude. Thank you for your ongoing feedback and ideas; your input helps us make Kajabi Payments better.
Let's dive in, we have big news for you
New Features
Kajabi Payments now offers direct integration with Xero, a world-renowned cloud accounting platform! Xero offers tools to automate daily tasks for managing your business finances that could save you up to 10 hours a month.
To celebrate, we’ve partnered with Xero to offer our Heroes an exclusive deal: sign up with Xero and get a free 3-month trial.
Already a Xero user? Use code KAJABI3MFREE to get three months free when you upgrade your Xero subscription. Check out the offer details.
To take advantage of the Xero integration, you must have Kajabi Payments fully set up and have a Xero account. Check out our Help Center article to learn how to connect Xero.
✨ BONUS ✨
Join us for a special webinar, “Xero Explained: Unlock the Power of Bookkeeping” hosted by one of our Heroes, Katie Ferro of Orderly Accounting.
Product Updates
⭐ Currency Conversion Rates & Fees: Now instantly access conversion rates and fees with Kajabi Payments.
⭐ 365 Day Free Trials: You can now offer Free Trials up to a full year on subscriptions.
⭐ Extended Multiple Payments: The limit on Multiple Payments has been extended, allowing you to create a custom payment plan up to 2 years.
⭐ Convert Your Offers: With just one click, update all your offers to Kajabi Payments, enabling Apple Pay, Google Pay and Afterpay.
⭐ Custom Statement Descriptor: You can now easily view and request to update how your Kajabi Payments descriptor appears on your customer's bank or credit card statements.
⭐ Enhanced Receipts in Labs: Our redesigned receipts will support direct customization of titles and specific details. Head over to Kajabi Labs to test out this feature early!
Hero Highlight
Introducing Tricia Dempsey, 8-figure CEO and founder of ThriveHer. Tricia has built a vibrant community empowering women to start their own consulting business.
She has coached over 10,000 women and processed more than $2.3M with Kajabi. The decision to onboard to Kajabi Payments was an easy choice for Tricia, in her words:
“Onboarding to Kajabi Payments made sense from a growth perspective. As I continue to grow and evolve my business there is value in having access to more payment options.
Kajabi Payments made it possible to offer multiple ways for my customers to pay; pay in 4 installments, Apple Pay and Google Pay. I was thrilled to see a 15% increase in conversions and more than $100k in new revenue in the first 90 days!”
Pro Tips
How To Reduce Chargebacks With Your Statement Descriptor
✅ Simple is Best. Keep your statement descriptor clear and concise.
✅ Use your business name. This is a great tool for branding and makes it easy for customers to know where the charge came from.
✅ Include your website name. Brand recognition is key!
Feature Spotlight
Meet John, Engineering Manager on the Commerce team! His favorite Kajabi Payments feature is being able to see payout details and the breakdown of fees, debits and credits, showing how much you are making.
However, as he puts it...
"My #1 favorite thing about Kajabi Payments is not even a feature, it's the extra level of support we give our Heroes. We think through every email you send us and work together to address issues on a priority basis."
Reminders
⚠️ Attention Heroes Using PayPal: PayPal has rolled out updates to their API, which requires you to upgrade your PayPal account to the latest version by Jan 31, 2024.
🎤 We Want to Hear from You: Do you have Afterpay enabled on your offers? We would love your feedback. If you can spare a minute or two, drop your thoughts in this typeform.
Curious about what unfolded in October? Dive into the previous edition of The Payments Pulse to catch up on all the highlights and developments from last month here.
